Store Policies

Shipping: Most touch up paint orders are processed, color matched, filled and shipped within 2-3 days. Paint is classified as ORM-D and flammable, therefore all orders are shipped via ground and can not be shipped by air or overnight service.

UPS Shipping: we currently offer to 48 states. We do not offer any overnight/air UPS services.

United States Post Office: We offer USPS shipping to all US states and territories. We cannot ship to military APO addresses. Not all products qualify for USPS shipping options. USPS is only available  for shipping small orders like 1/2 oz touch up paints and pens.

Canceling an Order: All orders are custom made and filled on a per order basis. Once an order is placed, it cannot be canceled if the paint has already been made. If the order has not been made, it is possible to cancel.

Color Match Guarantee: We guarantee our paint to match any original factory color per OEM specifications which can vary from the factory. If you are unsatisfied with our blendable color match, return it to us and we we will remix it for free. If your vehicle is faded, has been repainted, or oxidized, we will try to adjust the color free of charge. Please remember that the guarantee only applies to original factory paint. ALWAYS test the paint on the card provided, before applying it to your vehicle to ensure a blendable color match!

Return Instructions: Our customers are very important to us, and we will try our best to satisfy you with our product. If you are unhappy with your paint match, ship the paint test spray out card back to us along with the year, make, model, vin, a copy of your invoice, and the description of the paint color compared to the car color and we will investigate the color match problem. Any remixed paint will be shipped to you free of charge. Reasons for a color mismatch may include: a repainted vehicle, wrong color code, bad variance (some colors vary a bit from the factory), sun damage, or deteriorated  finish. In most cases only the test card will be needed for remixing in addition to details about your particular case problem. Please call before sending anything back to us for individual case instructions. There is a 30 day limitation from the date of order to remix paint or return non made to order products. Unused non made to order products can be refunded with a 25% restock fee less shipping and handling. In the event of an extreme color matching problem, a refund may be given with a 25% restocking fee less shipping at the discretion of customer service management.

**We can not except returns for human application error such as forgetting to read the instructions, unintentional use of product, over ordering, under ordering, ordering the wrong color, because you changed your mind, don't need your order after all, or because you sold your car quicker than you thought you would.

"Hello there!
I received the remix and it is a perfect match!
I will recommend your business to anyone I come
in contact with that needs you.
Thank you.
MB"

Disclaimer:
Even though we'd like to, we can not watch over you while you use our paint. You need to test the color before applying to your car. Our paint color match is a guaranteed blendable match. We are not liable if you damage your car, so please be very careful. Also be safe. Keep touch up paint and other paint products away from children. Touch up paint is flammable and harmful or fatal if swallowed. Do not store in your car or in temperatures above 120F. Avoid from freezing. Touch up paint is hazardous waste. EPA requires proper disposal. Wear eye goggles and latex or vinyl gloves. Protect your lungs...these chemicals are known in the state of California to cause cancer. Touching up vehicles should be done outside in the shade or in a well ventilated area.