Here's what our customers are saying about our Touch Up Paint:
Thomas T, owner of a 2013 Lexus GS350 from Elkhart, IN
Paint was a perfect match. Went on well. Looks like an expert painter did the scratch repair.
Cheng Z, owner of a 2013 Lexus CT200H from Nashua, NH
Thank you for providing a feedback channel. This was my first time buying from this website. The products are clearly presented on the site and it was easy to identify what I needed. This inspired buyer confidence on my side. The products I received contained clear instructions and were easy to use - to my satisfaction. The shipping was faster than expected.
Only suggestion for improvement is shipment tracking. There was an email notifying me regarding the time it takes to custom mix the paint, but then I was in the dark for a few days. I sincerely wish there was shipment tracking notification - in our age it's pretty much a given and it would add a lot of transparency to the fulfillment process, which leads to greater buyer confidence. Thanks again. [ATU Note: We do provide an automated tracking email, but it could get trapped in your spam folder.]
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